Shipping and Delivery Policy

At Jabali Tools, we believe that the purchasing experience is not complete until your products arrive quickly and in the best possible condition. Therefore, we are committed to providing a reliable, flexible, and clearly detailed shipping service to meet your needs across different regions of the Kingdom.

Shipping Areas

We provide shipping services to all governorates of the Hashemite Kingdom of Jordan. Currently, we do not offer international shipping.

Delivery Time

  • Within Amman: 1 to 2 business days.
  • Other Governorates: 2 to 5 business days.

*Please note that delivery times do not include official holidays and may vary depending on order volume or customer location.*

Shipping Companies

We cooperate with trusted partners in the shipping sector to ensure fast and quality service, including:

  • Approved local delivery providers

Shipping Fees

  • Amman: 2 Jordanian Dinars.
  • Other Governorates: Between 3 and 5 Jordanian Dinars, depending on the location.
  • Special Offers: Free shipping for orders exceeding 50 Dinars (when available).

Order Tracking

After your order is confirmed and dispatched, you will be provided with a tracking number via email or SMS to enable you to monitor the status of your shipment in real-time.

Important Notes

  • Please ensure the accuracy of your address and phone number when completing your order to avoid any delivery delays.
  • If delivery is not possible due to incomplete or incorrect information, additional charges may be applied for re-shipment.
  • Should you have any inquiries or experience unexpected delays, please do not hesitate to contact us.

Technical Support and Contact

Our customer service team is always available to answer your shipping and delivery inquiries via:

  • Phone: 0797344244
  • Email: info@jabalitools.com

Thank you for choosing Jabali Tools — your premier destination for professional tools.