Return Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Period
You may request a return within 14 days from the date of receipt.
Return Conditions
- The product must be in its original condition and unused.
- It must include all accessories and original packaging.
- It must be accompanied by proof of purchase (invoice or receipt).
Non-Returnable Items
- Customized or made-to-order products.
- Opened products that cannot be returned.
- Gift cards or vouchers.
How to Return
To initiate a return, please contact us via:
- Email: info@jabalitools.com
- Phone: 0797344244
We will provide you with all shipping instructions and the return address.
Refunds
Once we receive the product and verify its condition, we will issue a refund to the original payment method within 3 business days.
Shipping Costs
- If the return is due to our error (e.g., damaged or incorrect product), we will cover all shipping costs.
- In other cases, the customer is responsible for shipping fees.
